To share our vision of continuous growth in worldwide markets, we invite dynamic and result oriented person with motivation and creativity to full fill following position:
IT Support Officer
Job Requirements:
- Graduate min Diploma D3 or S1 in Computer Science / Information Technology or equivalent.
- Fresh graduates/Entry level applicants are encouraged to apply.
- Willing to work under shift and overtime..
- Full-Time positions available.
Job Description and Responsibilities:
- installing and configuring computer hardware operating systems and applications;
- monitoring and maintaining computer systems and networks;
- talking staff/clients through a series of actions, either face to face or over the telephone;
- troubleshooting system and network problems and diagnosing and solving hardware/software faults;
- replacing parts as required;
- providing support, including procedural documentation;
- following diagrams and written instructions to repair a fault or set up a system;
- supporting the roll-out of new applications;
- setting up new users’ accounts and profiles and dealing with password issues;
- responding within agreed time limits to call-outs;
- working continuously on a task until completion (or referral to third parties, if appropriate);
- prioritising and managing many open cases at one time;
- rapidly establishing a good working relationship with customers and other professional teams.
- testing and evaluating new technology;
- conducting electrical safety checks on computer equipment.
If you believe you have the right qualification to succeed, please send your CV detailing experience complete with a current photograph to:
Agung Podomoro Group
Bukit Gading Mediterania
Jl Raya Mediterania Blok CA No 1 Klp Gading
Jakarta Utara 14240
Deadline 10 Desember 2010