FRONTLINER (CS-TELLER) - BANDUNG
Qualification & Experience:
- Having 1 year of working experience in the related field is required for this position.
- Preferably Staff (non-management & non-supervisor)s specializing in Banking/Financial Services or equivalent.
- Min Diploma, any field with minimum GPA 2.70 / 4.00.
- Single with maximum 27 year of age.
- Computer literate & ability to work in computerized environment.
- Excellent selling and networking skills (Customer Service Oriented)
- Good personality, attractive & good appearance
- Good communication, service oriented, honest, highly motivated, hard worker, highly accuracy, excellent administration, disciplined
- Fresh graduates/Entry level applicants are encouraged to apply.
- Good Command in English
- Willing to be Placed in Jabodetabek Area
- Full-Time position(s) available
SERVICE SUPERVISOR - BANDUNG
Qualification & Experience:
- Having 3 year of working experience in the related field is required for this position.
- Preferably Supervisor / Coordinators specializing in Banking/Financial Services or equivalent.
- Candidate must possess at least a Diploma, any field.
- Required skill(s): computer literate, leadership skill, english communication, Customer Service And Relationship Management.
- Full-Time position(s) available.
Responsibilities:
- Assist the branch manager in managing the sub-branch activities
- Lead and direct the daily activities for Frontliners and oversee Frontliners to ensure smooth running of the daily work and the application of the most recent processes and procedures
- Ensure adequate attitude and appearance of self and Frontliners
- Provide cross-sell leads to Frontliner team
- Build and maintain strong and effective relationships with customers
- Maintain frontliners area files, database, records, registers and logs under control
- Enhance the Bank’s image through pro-active customer-driven servicing of their needs to exceed customer expectations
- Monitor service quality indicators and take corrective measures to ensure highest level of customer satisfaction
- Liaise with Service Quality to follow-up on escalated customer complaints and ensure timely resolution of the same
- Ensure smooth operations, and timely and friendly service delivery
If you think that you are really the right person to fill this challenging position, please send your application, CV and recent photograph to:
Recruitment Department
PT Bank QNB Kesawan Tbk
QNB Kesawan Tower
SCBD Office Park Lot 18
Jl. Jendral SUdirman Kav 52 – 53, Jakarta 12190
Banking Job Career Bandung Bank QNB Kesawan deadline 29 November 2012.